⭐ 80+ Call Centers Deployed - 12 Years of Telephony Excellence

Professional Call Center Systems
99.9% Uptime Guaranteed

Advanced cloud telephony and call center solutions with 12 years of expertise.
From small teams to enterprise - we provide reliable communication systems.

אנחנו מציעים פתרון מקצה לקצה לפיתוח תוכנה:

Ready to discuss your next project? Choose the option that works best for you:

Schedule a Free Consultation Call Us: ‎+972 4-376-1807

Get Your Call Center Quote in 24 Hours

✅ Free System Design ✅ Custom Configuration ✅ Migration Support

Complete Call Center Solutions

Cloud PBX System

Professional phone system with advanced features and scalability

From ₪800/month

Inbound Call Center

Queue management, IVR, call routing, and agent dashboards

From ₪2,500/month

Outbound Dialer

Predictive dialing, campaign management, and compliance tools

From ₪3,500/month

Enterprise Solution

Full-featured call center with CRM integration & analytics

From ₪8,000/month

Comprehensive Call Center Solutions

At Lynxbe, we understand that every business has unique communication needs. Our comprehensive call center services cover the entire telephony lifecycle, from initial system design to ongoing support and optimization. We work closely with businesses across Israel to deliver reliable communication solutions that drive real results.

Our team combines telephony expertise with business acumen, ensuring that every call center system not only meets technical requirements but also aligns with your business objectives. Whether you're a small team looking to improve customer service or an enterprise seeking to scale your operations, we have the experience and skills to help you succeed.

Technology Stack & Telephony Infrastructure

We utilize modern, industry-standard telephony technologies and platforms to ensure your call center is scalable, reliable, and future-proof:

Cloud PBX: Asterisk, FreeSWITCH, cloud-based telephony platforms
CRM Integration: Salesforce, HubSpot, Pipedrive, custom API integrations
Analytics & Reporting: Real-time dashboards, call analytics, performance metrics
AI & Automation: IVR systems, call routing, sentiment analysis, chatbots
Compliance & Security: GDPR compliance, call recording, data encryption, audit trails
Support Tools: Agent dashboards, supervisor panels, quality monitoring, training systems

Quality Assurance & System Testing

Quality is at the core of everything we do. Our rigorous testing process ensures your call center system is reliable, secure, and performs optimally:

Functional Testing: Comprehensive testing of all call center features and workflows
Integration Testing: Ensuring all components (PBX, CRM, analytics) work together seamlessly
Load Testing: Testing system performance under high call volumes and peak traffic
Security Audits: Regular security reviews, vulnerability assessments, and compliance checks
Uptime Testing: Ensuring 99.9% availability with failover and redundancy systems
User Acceptance Testing: Real-world scenario testing with agents and supervisors

Ongoing Support & Maintenance

Our relationship with clients extends beyond system deployment. We offer comprehensive support and maintenance services to ensure your call center continues to perform optimally:

24/7 Monitoring: Proactive system monitoring, alerting, and incident response
Regular Updates: Feature enhancements, security patches, and platform upgrades
Rapid Response: Quick resolution of issues, bugs, and system disruptions
Performance Optimization: Continuous improvement of call quality, routing efficiency, and system speed
Technical Support: Dedicated support team for your questions, training, and operational needs
Scalability Planning: Preparing your system for growth, seasonal peaks, and increased call volumes

Our Work Process - 4 Simple Steps

Needs Assessment & Planning

We analyze your call volume, team size, and requirements. We design the system architecture and create a detailed implementation plan.

Days 1-3

System Configuration

We set up your cloud PBX, configure IVR menus, call routing rules, queues, and integrate with your CRM if needed.

Week 1-2

Testing & Training

We test all features, conduct training sessions for agents and managers, and ensure everything works smoothly before going live.

Week 2-3

Launch & Ongoing Support

We launch your system, monitor performance, and provide 24/7 support. Regular optimization reviews ensure your call center keeps improving.

Ongoing

Call Center Success Stories

"Lynxbe's call center system increased our agent productivity by 40%! The reporting and queue management features are outstanding."

Sharon Goldberg Call Center Manager, CustomerFirst

"99.9% uptime as promised! Our customers never experience busy signals, and the cloud solution saved us 60% on telephony costs."

Michael Rosen IT Director, TechSupport Pro

"The CRM integration is seamless! Agents see customer history instantly, reducing call time by 30% and improving satisfaction."

Yael Abrahamson Operations Manager, ServiceHub

Frequently Asked Questions

How quickly can you deploy a call center?

Basic setup: 1-2 weeks. Advanced systems: 3-4 weeks. Enterprise solutions: 4-8 weeks. We provide detailed timelines based on your requirements.

Can you integrate with our existing CRM?

Yes! We integrate with Salesforce, HubSpot, Pipedrive, and custom systems. Screen-pop, call logging, and data sync included.

What about call recording and compliance?

Full call recording, storage, and playback. GDPR compliant with retention policies. Compliance features for regulated industries included.

Do you provide training and support?

Complete training for agents and managers. 24/7 technical support, system monitoring, and regular optimization reviews included.

Ready for Professional Call Center?

Join 80+ businesses with reliable telephony

Get Free System Design Call Now: 04-376-1807

💯 99.9% Uptime SLA with Money-Back Guarantee

Professional Call Center Systems 99.9% Uptime Guaranteed