Checklists

Checklists for business - send, track and approve in one place

Build a checklist template with steps and due dates, send it over WhatsApp or email to a customer, supplier or any other contact, and track in real time who answered, what was approved and what was rejected - with automatic reminders for whoever has not finished.

7
Step types in a checklist template
2
Send channels - WhatsApp and email
PDF
Downloadable checklist report

What a checklist system does

A checklist system is where you define a template with a list of steps, send it to whoever needs to fill it in - a customer, a supplier or any other contact - and track progress until everything is approved. In Lynxbe every recipient gets a personal link over WhatsApp or email, fills in the checklist without installing an app, and each step can carry its own due date. Whoever has not answered gets an automatic reminder, and everything submitted is approved or rejected with a reason - no manual spreadsheet.

What the checklist system actually does

A template with steps and a due date per step

Build a template with steps of different kinds - file upload, checkbox, form, external link, contract, document review or internal task - and each step can carry how many days after sending it is due, not one deadline for the whole checklist.

Recurring checklists that run on their own

Set a recurrence rule - every week, every month or on days you choose - and the platform sends the next checklist on time, without anyone remembering to open a new campaign each time.

WhatsApp or email with a personal link

Every recipient gets a WhatsApp message from an approved template or an email with a personal link straight to their checklist, with no login and no app to install.

Approve or reject every step, with a reason

Every submitted step is approved or rejected on its own, and one step can be approved or rejected across every recipient of a campaign at once. A recipient who is rejected gets an automatic message explaining what needs fixing.

Automatic reminders for whoever hasn't finished

The platform tracks who has not answered or not completed the required steps, and sends a reminder on the schedule you set - and reminders can be paused for one recipient without cancelling the whole campaign.

A PDF per recipient and a CSV for the whole campaign

Export a PDF of one recipient's complete checklist - what they answered, when, and who approved it - and a CSV with one row per step per recipient across a campaign, ready for Excel.

All-in-One Platform

One Platform. Everything Connected.

Every module works together seamlessly. Your data flows automatically between CRM, Booking, Payments, Communications, and more.

No More Switching Apps

Everything you need in one place. No juggling between 10 different tools.

Automatic Data Sync

Customer data, bookings, payments, and communications sync automatically.

Lynxbe

Smart Automation

Create workflows that span multiple modules. Book → Invoice → Remind → Follow-up.

Unified Analytics

See your entire business performance in one dashboard with cross-module insights.

Smart Integrations

See How Modules Work Together

Click any connection to see how two modules combine to create powerful automations

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WhatsApp + CRM

See full customer history when they message. Auto-tag contacts, track conversations, and personalize responses based on purchase history.

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Booking + Invoicing

Auto-generate invoices when appointments complete. Send payment reminders, track revenue by service, and reconcile automatically.

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Payments + Booking

Collect deposits at booking time. Deposits and reminders can reduce no-shows. Process full payments, offer installments, and manage refunds.

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AI + WhatsApp

24/7 intelligent responses. Answer FAQs, book appointments, send quotes - all automatically while you sleep.

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Contracts + Payments

Auto-trigger payment collection when contract is signed. No chasing clients - funds transfer on signature.

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Automation Flows

Build powerful workflows: New lead → WhatsApp welcome → Book demo → Send contract → Collect payment → Add to CRM.

Real Example: The Perfect Customer Journey

1Customer books via website
2Confirmation sent via WhatsApp
3Reminder SMS 24h before
4Service completed
5Invoice auto-generated
6Payment link sent
7Review request automated

Zero manual work. Every step automated.

Power Combinations

See how 3 and 4 modules create complete business workflows

3 Modules
3

Smart Booking Experience

Booking + WhatsApp + CRM

Customer books online → WhatsApp confirmation with their name from CRM → Personalized reminder with past service history → Post-visit follow-up based on preferences

3

Automated Billing Cycle

Invoicing + Payments + Email

Invoice generated → Payment link embedded → Email sent → Reminder at 7 days → Thank you email on payment → Receipt auto-delivered

3

24/7 Smart Scheduler

AI + WhatsApp + Booking

Customer messages at 2am → AI understands intent → Shows available slots → Books appointment → Confirms instantly → No human needed

3

Smart Call Center

Voice + CRM + Analytics

Call comes in → Customer card pops up with full history → Agent sees previous purchases & preferences → Call logged automatically → Analytics tracks call duration, outcomes & agent performance

3

Multi-Channel Reminders

SMS + WhatsApp + Booking

Customer books appointment → WhatsApp confirmation sent → SMS reminder 24h before → WhatsApp reminder 1h before → No-show? Auto-reschedule message sent on both channels

3

Omnichannel AI Support

Voice + WhatsApp + AI

Customer calls → AI voice assistant answers → Can't resolve? Transfers to WhatsApp for detailed help → AI continues conversation seamlessly → Full transcript saved

4 Modules
4

Complete Service Business

CRM + Booking + Invoicing + Payments

New customer added to CRM → Books service → Appointment completed → Invoice auto-generated with customer details → Payment collected → History updated in CRM

From first contact to payment - fully automated
4

Intelligent Customer Engagement

CRM + AI + WhatsApp + Analytics

AI identifies high-value customers in CRM → Sends personalized WhatsApp offers → Tracks engagement → Analytics shows ROI → AI optimizes next campaign

Self-improving marketing that gets smarter
4

Deal Closing Machine

CRM + Contracts + Payments + Email

Lead marked 'ready' in CRM → Contract auto-generated with details → Sent for e-signature → Payment triggered on sign → Welcome email sent → Deal closed

Close deals while you sleep
FAQ

Checklists FAQ

What is a recurring checklist+
A recurring checklist is a campaign set up once with a recurrence rule - every week, every month or on days you choose - and the platform resends it on schedule, without anyone opening a new campaign each time. It can be limited to an end date or a number of occurrences.
How does a recipient fill in the checklist+
The recipient gets a WhatsApp message from an approved template or an email with a personal link. The link opens the checklist directly, with no login and no app install, and lets them upload files, check off steps or fill in a form as the template defines.
How does approving or rejecting items work+
Every step the recipient submitted is reviewed on its own and approved or rejected, with a reason for rejection. One step can also be approved or rejected across every recipient of a campaign at once. A rejected recipient gets an automatic message explaining what to fix and resubmit.
What kinds of steps can a checklist template have+
Seven kinds: file upload, checkbox, form, external link, contract, document review and internal task. Any step can be marked required or not, and set to be due a chosen number of days after sending.
Can I export a report or file from a checklist+
Yes. You can export a PDF of one recipient's complete checklist - including who answered, when, and who approved it - and a CSV for a whole campaign, with one row per step per recipient, ready for Excel.
Which plan includes the checklists module+
The checklists module is included in the Lynxbe Growth, Pro and Enterprise plans. Permissions to view, create, manage, delete, approve and review checklists are controlled separately by role.

Integrations with the tools your business already uses

Google Meta WhatsApp Stripe Zoom HubSpot monday.com Airtable Zapier Priority Explore our marketplace
Want to see your own checklist in action

We will show you how a template becomes a checklist your customers get on WhatsApp, with tracking, approval and reminders that run on their own.

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