Retail POS - scanning, payment and the document in one sale
A retail register for the shop counter: scan a barcode or search a product by name, take payment in any method, and the sale leaves with a receipt or invoice and an immediate stock decrement.
What a retail POS does
A retail POS is a register for a shop counter: scan or search a product, take payment, and the sale is recorded with a receipt or invoice and a stock decrement in the same action. In Lynxbe this is a separate module from the restaurant POS - the retail register has no tables, courses or delivery orders, only a product moving off the shelf to the customer. The sale, the payment and the stock move happen in the same transaction: if one fails, none of them are recorded, so stock and the register never disagree.
What the retail register actually does
Barcode scan and product search by name or category
A standard barcode scanner behaves as a keyboard and needs no setup or integration: the code lands in whatever field is focused and the product is found by barcode or SKU. With no barcode in hand, search by product name or browse the catalog categories.
A sale with payment methods and customer details
One sale can combine several payment methods on the same receipt - cash, card, Bit, bank transfer, check or credit - and can be linked to an existing customer or a one-off customer name. Price is read from the catalog on the server, never from the screen, so the register cannot be told a product costs less than it does.
An automatic receipt or tax invoice for every sale
A counter sale issues a tax document - a receipt or a tax invoice-receipt - automatically, through Lynxbe's own fiscal numbering, with every sold line itemized rather than one lump sum.
Immediate stock decrement from the right location
Every line of a sale moves real stock, including for a business with several warehouses or branches, so the stock ledger updates the moment the sale is rung instead of a manual count at closing.
Refund to the original card, credit note with stock returned
Money goes back against the original charge - to the same card, with its approval number - and a partial amount can be returned too. Crediting the sale puts the items back in stock in the same step.
A shift with a Z-report and hardware you can attach
Open a till with an opening float per payment method, and at close count it and get a report showing the gap between expected and counted, with tips reported separately from takings. The counter can connect a card terminal, receipt printer, cash drawer, barcode scanner, scale and customer display - whatever the shop already has.
One Platform. Everything Connected.
Every module works together seamlessly. Your data flows automatically between CRM, Booking, Payments, Communications, and more.
No More Switching Apps
Everything you need in one place. No juggling between 10 different tools.
Automatic Data Sync
Customer data, bookings, payments, and communications sync automatically.
Smart Automation
Create workflows that span multiple modules. Book → Invoice → Remind → Follow-up.
Unified Analytics
See your entire business performance in one dashboard with cross-module insights.
See How Modules Work Together
Click any connection to see how two modules combine to create powerful automations
WhatsApp + CRM
See full customer history when they message. Auto-tag contacts, track conversations, and personalize responses based on purchase history.
Booking + Invoicing
Auto-generate invoices when appointments complete. Send payment reminders, track revenue by service, and reconcile automatically.
Payments + Booking
Collect deposits at booking time. Deposits and reminders can reduce no-shows. Process full payments, offer installments, and manage refunds.
AI + WhatsApp
24/7 intelligent responses. Answer FAQs, book appointments, send quotes - all automatically while you sleep.
Contracts + Payments
Auto-trigger payment collection when contract is signed. No chasing clients - funds transfer on signature.
Automation Flows
Build powerful workflows: New lead → WhatsApp welcome → Book demo → Send contract → Collect payment → Add to CRM.
Real Example: The Perfect Customer Journey
Zero manual work. Every step automated.
Power Combinations
See how 3 and 4 modules create complete business workflows
Smart Booking Experience
Booking + WhatsApp + CRM
Customer books online → WhatsApp confirmation with their name from CRM → Personalized reminder with past service history → Post-visit follow-up based on preferences
Automated Billing Cycle
Invoicing + Payments + Email
Invoice generated → Payment link embedded → Email sent → Reminder at 7 days → Thank you email on payment → Receipt auto-delivered
24/7 Smart Scheduler
AI + WhatsApp + Booking
Customer messages at 2am → AI understands intent → Shows available slots → Books appointment → Confirms instantly → No human needed
Smart Call Center
Voice + CRM + Analytics
Call comes in → Customer card pops up with full history → Agent sees previous purchases & preferences → Call logged automatically → Analytics tracks call duration, outcomes & agent performance
Multi-Channel Reminders
SMS + WhatsApp + Booking
Customer books appointment → WhatsApp confirmation sent → SMS reminder 24h before → WhatsApp reminder 1h before → No-show? Auto-reschedule message sent on both channels
Omnichannel AI Support
Voice + WhatsApp + AI
Customer calls → AI voice assistant answers → Can't resolve? Transfers to WhatsApp for detailed help → AI continues conversation seamlessly → Full transcript saved
Complete Service Business
CRM + Booking + Invoicing + Payments
New customer added to CRM → Books service → Appointment completed → Invoice auto-generated with customer details → Payment collected → History updated in CRM
Intelligent Customer Engagement
CRM + AI + WhatsApp + Analytics
AI identifies high-value customers in CRM → Sends personalized WhatsApp offers → Tracks engagement → Analytics shows ROI → AI optimizes next campaign
Deal Closing Machine
CRM + Contracts + Payments + Email
Lead marked 'ready' in CRM → Contract auto-generated with details → Sent for e-signature → Payment triggered on sign → Welcome email sent → Deal closed
Retail POS FAQ
What is the difference between a retail register and a restaurant POS in Lynxbe
How do you scan or search for a product in the retail register
What happens to stock when a product is sold at the register
How do you get a receipt or invoice for a register sale
How do you refund or reverse a sale at the register
Is the retail register included in every plan
We will show you how scanning, payment, the receipt or invoice and the stock decrement happen in the same counter sale.
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