Google Local Services Ads - from your account to your CRM
If you have a Google Ads account with Local Services Ads active, Lynxbe connects to it, syncs enquiries - call, message or booking request - into a CRM record, and lets you set up automatic follow-up and lead assignment without manual work.
What this module actually does
Google Local Services Ads is a Google ad product that only runs on a Google Ads account Google has approved for it, in a service category Google offers there - availability is Google's decision, not Lynxbe's. What Lynxbe does is connect your existing Google Ads account, pull the enquiries it received (a phone call, a chat message or a booking request) and bring them into a CRM record instead of you checking Google's own dashboard. You can set up automatic follow-up for a new lead and an assignment rule for your reps, all under the same customer record that shows every one of their enquiries in the CRM.
What the LSA module actually does
Connect a Google Ads account without switching systems
Connect via OAuth to your existing Google Ads account, pick the customer id that holds your Local Services Ads from the list of accounts the signed-in user can actually see, and the connection is saved for the business.
Automatic sync of enquiries from the connected account
The platform pulls enquiries from the Google Ads API - a phone call, a chat message or a booking request - with contact details, charge status (charged / credited / not charged) and enquiry time, and prevents duplicates by Google's own lead id.
An enquiry that becomes a CRM record automatically
When enabled, every new synced enquiry opens a card on the business's configured CRM board and a customer record with the phone and email received - no manual copying from Google's own dashboard.
Automatic follow-up for a new enquiry
You can set up an automatic follow-up message sent to a new enquiry over WhatsApp, SMS or email - whichever contact method that enquiry actually has - using a template with the name, service and enquiry type.
Automatic lead assignment rules
Define assignment rules by enquiry type, category, service, day of week and time, and the platform assigns each matching enquiry to a rep by rotation, at random, or to the first rep in the pool - no manual distribution.
An enquiries dashboard, trends and cost per lead
Stats by enquiry type and charge status, an enquiry funnel, a daily trend over time, and cost per lead (CPL) with monthly budget tracking - when there is no real cost on record, the platform shows that honestly instead of making up a number.
One Platform. Everything Connected.
Every module works together seamlessly. Your data flows automatically between CRM, Booking, Payments, Communications, and more.
No More Switching Apps
Everything you need in one place. No juggling between 10 different tools.
Automatic Data Sync
Customer data, bookings, payments, and communications sync automatically.
Smart Automation
Create workflows that span multiple modules. Book → Invoice → Remind → Follow-up.
Unified Analytics
See your entire business performance in one dashboard with cross-module insights.
See How Modules Work Together
Click any connection to see how two modules combine to create powerful automations
WhatsApp + CRM
See full customer history when they message. Auto-tag contacts, track conversations, and personalize responses based on purchase history.
Booking + Invoicing
Auto-generate invoices when appointments complete. Send payment reminders, track revenue by service, and reconcile automatically.
Payments + Booking
Collect deposits at booking time. Deposits and reminders can reduce no-shows. Process full payments, offer installments, and manage refunds.
AI + WhatsApp
24/7 intelligent responses. Answer FAQs, book appointments, send quotes - all automatically while you sleep.
Contracts + Payments
Auto-trigger payment collection when contract is signed. No chasing clients - funds transfer on signature.
Automation Flows
Build powerful workflows: New lead → WhatsApp welcome → Book demo → Send contract → Collect payment → Add to CRM.
Real Example: The Perfect Customer Journey
Zero manual work. Every step automated.
Power Combinations
See how 3 and 4 modules create complete business workflows
Smart Booking Experience
Booking + WhatsApp + CRM
Customer books online → WhatsApp confirmation with their name from CRM → Personalized reminder with past service history → Post-visit follow-up based on preferences
Automated Billing Cycle
Invoicing + Payments + Email
Invoice generated → Payment link embedded → Email sent → Reminder at 7 days → Thank you email on payment → Receipt auto-delivered
24/7 Smart Scheduler
AI + WhatsApp + Booking
Customer messages at 2am → AI understands intent → Shows available slots → Books appointment → Confirms instantly → No human needed
Smart Call Center
Voice + CRM + Analytics
Call comes in → Customer card pops up with full history → Agent sees previous purchases & preferences → Call logged automatically → Analytics tracks call duration, outcomes & agent performance
Multi-Channel Reminders
SMS + WhatsApp + Booking
Customer books appointment → WhatsApp confirmation sent → SMS reminder 24h before → WhatsApp reminder 1h before → No-show? Auto-reschedule message sent on both channels
Omnichannel AI Support
Voice + WhatsApp + AI
Customer calls → AI voice assistant answers → Can't resolve? Transfers to WhatsApp for detailed help → AI continues conversation seamlessly → Full transcript saved
Complete Service Business
CRM + Booking + Invoicing + Payments
New customer added to CRM → Books service → Appointment completed → Invoice auto-generated with customer details → Payment collected → History updated in CRM
Intelligent Customer Engagement
CRM + AI + WhatsApp + Analytics
AI identifies high-value customers in CRM → Sends personalized WhatsApp offers → Tracks engagement → Analytics shows ROI → AI optimizes next campaign
Deal Closing Machine
CRM + Contracts + Payments + Email
Lead marked 'ready' in CRM → Contract auto-generated with details → Sent for e-signature → Payment triggered on sign → Welcome email sent → Deal closed
Google Local Services Ads to CRM FAQ
Does Lynxbe run my Local Services Ads campaign
How do enquiries from the connected account get into the system
Does an enquiry automatically become a CRM card
Can I send an automatic follow-up message to a new enquiry
Can enquiries be assigned to reps automatically
Which plan includes the LSA module
We will show you how an enquiry from your connected Google Ads account becomes a CRM record, with optional follow-up and assignment to a rep.
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