Transcribe calls, Zoom meetings and WhatsApp conversations in Hebrew
Every recorded phone call, Zoom meeting, WhatsApp call and WhatsApp voice note is automatically transcribed into Hebrew, gets a short summary and action items, and is linked to the customer's CRM card - with nobody listening back to the recording.
What automatic call transcription does
Automatic call transcription turns a recording - a phone call, a Zoom meeting, a WhatsApp call or a WhatsApp voice note - into text you can read, search and summarise, without anyone listening to the whole recording. In Lynxbe this runs in the background on every recording a business approved for transcription: the platform sends the audio to a transcription provider, gets Hebrew text back, and attaches a short summary and action items. The transcript is linked to the customer's card, so anyone who opens it sees what was said without going back to the recording.
What call transcription actually does
Phone call transcription in Hebrew
Every recorded phone call is transcribed in the background into Hebrew text, with a short summary above the full transcript.
Zoom meeting transcription that actually reads as Hebrew
Zoom's own captions do not work well in Hebrew, so when Zoom's transcript does not read as proper Hebrew the platform sends the recording through its own transcription instead and gets correct Hebrew text.
WhatsApp call and voice note transcription
A call made inside WhatsApp is transcribed into Hebrew through the same pipeline as a phone call, and a voice note sent or received in chat is transcribed into Hebrew and shown by customer, on a dedicated screen that shows how many voice notes each customer sent and how many are transcribed.
Several transcription providers with automatic failover
Transcription runs on one AI provider by default, and if that provider is unavailable or out of quota the platform automatically switches to the next backup provider on the same recording, so it does not get stuck.
A summary and action items for every call
Above the full text, every call gets a short summary and a list of action items pulled from what was said - not just a raw transcript.
The transcript on the customer's card
A phone call, a WhatsApp call and a WhatsApp voice note linked to the same person show up together on the activity timeline of the customer's CRM card, each marked with the channel it came from. A Zoom meeting is shown on its own transcripts screen and linked to that customer when it creates a follow-up task.
One Platform. Everything Connected.
Every module works together seamlessly. Your data flows automatically between CRM, Booking, Payments, Communications, and more.
No More Switching Apps
Everything you need in one place. No juggling between 10 different tools.
Automatic Data Sync
Customer data, bookings, payments, and communications sync automatically.
Smart Automation
Create workflows that span multiple modules. Book → Invoice → Remind → Follow-up.
Unified Analytics
See your entire business performance in one dashboard with cross-module insights.
See How Modules Work Together
Click any connection to see how two modules combine to create powerful automations
WhatsApp + CRM
See full customer history when they message. Auto-tag contacts, track conversations, and personalize responses based on purchase history.
Booking + Invoicing
Auto-generate invoices when appointments complete. Send payment reminders, track revenue by service, and reconcile automatically.
Payments + Booking
Collect deposits at booking time. Deposits and reminders can reduce no-shows. Process full payments, offer installments, and manage refunds.
AI + WhatsApp
24/7 intelligent responses. Answer FAQs, book appointments, send quotes - all automatically while you sleep.
Contracts + Payments
Auto-trigger payment collection when contract is signed. No chasing clients - funds transfer on signature.
Automation Flows
Build powerful workflows: New lead → WhatsApp welcome → Book demo → Send contract → Collect payment → Add to CRM.
Real Example: The Perfect Customer Journey
Zero manual work. Every step automated.
Power Combinations
See how 3 and 4 modules create complete business workflows
Smart Booking Experience
Booking + WhatsApp + CRM
Customer books online → WhatsApp confirmation with their name from CRM → Personalized reminder with past service history → Post-visit follow-up based on preferences
Automated Billing Cycle
Invoicing + Payments + Email
Invoice generated → Payment link embedded → Email sent → Reminder at 7 days → Thank you email on payment → Receipt auto-delivered
24/7 Smart Scheduler
AI + WhatsApp + Booking
Customer messages at 2am → AI understands intent → Shows available slots → Books appointment → Confirms instantly → No human needed
Smart Call Center
Voice + CRM + Analytics
Call comes in → Customer card pops up with full history → Agent sees previous purchases & preferences → Call logged automatically → Analytics tracks call duration, outcomes & agent performance
Multi-Channel Reminders
SMS + WhatsApp + Booking
Customer books appointment → WhatsApp confirmation sent → SMS reminder 24h before → WhatsApp reminder 1h before → No-show? Auto-reschedule message sent on both channels
Omnichannel AI Support
Voice + WhatsApp + AI
Customer calls → AI voice assistant answers → Can't resolve? Transfers to WhatsApp for detailed help → AI continues conversation seamlessly → Full transcript saved
Complete Service Business
CRM + Booking + Invoicing + Payments
New customer added to CRM → Books service → Appointment completed → Invoice auto-generated with customer details → Payment collected → History updated in CRM
Intelligent Customer Engagement
CRM + AI + WhatsApp + Analytics
AI identifies high-value customers in CRM → Sends personalized WhatsApp offers → Tracks engagement → Analytics shows ROI → AI optimizes next campaign
Deal Closing Machine
CRM + Contracts + Payments + Email
Lead marked 'ready' in CRM → Contract auto-generated with details → Sent for e-signature → Payment triggered on sign → Welcome email sent → Deal closed
Call transcription FAQ
Which channels are transcribed
Does the transcription actually work well in Hebrew
Do I need to listen to the recording to know what was said
Where can I see a customer's transcripts
What happens if the transcription provider does not respond
Which plan includes call transcription
We will show you how a call, a Zoom meeting and a WhatsApp voice note turn into a Hebrew transcript with a summary, right on the customer's card.
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